Employment

Available Positions:

Apply Now

Petkey, LLC has been assisting pet parents solve behavior problems since 1984. .

The pet industry is the 7th largest retail segment in the US while continuously experiencing steady growth over the past 10 years. In 2011 spending on pets will exceed $50B. The fastest growing sector within the pet industry is in pet services where Petkey has specialized in.

If you are looking to work with a company that is recognized and respected around the world in this expanding industry and would like to work in a positive, energized workplace where you can grow as much as your abilities will allow, than Petkey LLC is for you. Petkey LLC leads the pet industry in the service sector with clients all over the world. Our mission is to deliver the BEST services to the pet industry.

Client Relations Professional

Client Relations | Wixom, MI, United States

Responsibilities

Client Relations Professional desired to support our family of premium pet products and services. The primary purpose of this role is to be a point of contact for an assigned portfolio of our clients and ensure client retention and satisfaction. This is achieved successfully by:

  • Creating positive contact with our clients to provide advice and support
  • Maintaining accurate activity records within our CRM system
  • Proactively collecting, analyzing and sharing customer feedback with colleagues and product development
  • Proactive sales of tailor made products and services to clients
Qualifications and Requirements
  • Minimum One Year Previous Experience in Client Relations.
  • Skilled in Photoshop and Microsoft Office Suite.
  • Excellent Customer Service Skills.
  • Outgoing Personality.
  • Strong time and project management skills.
  • Ability to speak Spanish is a plus

Once a 90 day probationary period has expired an evaluation will be completed and at that time a competitive compensation package including periodic bonuses, commissions, benefits and advancement opportunities may be offered based on experience and skills.

Application Process:

To apply bring your resume to our office:

Petkey LLC
28525 Beck Rd Suite 123
Wixom, MI 48393

Ask to speak with Nick Acosta regarding Employment.

Sales Representative

Sales | Wixom, MI, United States

Responsibilities

We are seeking sales-oriented professionals who can offer and sell our products and services to customers. - We are looking for motivated, results-driven individuals interested in an inbound phone sales position that allows them the opportunity to benefit financially from their success.
- Professionals enthusiastic about selling with a positive attitude and a dedication to providing excellent customer service.
- The ideal candidate will have the ability to engage the customer and close the sale. Strong verbal and interpersonal communication skills a must. If you're known for your outgoing personality and great communication style - This position is for you! THIS IS NOT Telemarketing! Our customers are our top priority as we are known for top quality service. Applicants should include all or any sales experiences, educational background, certifications, training, awards, pet industry knowledge, and/or personal characteristics related to customer service or sales career.

Qualifications and Requirements
  • A minimum of 1 year relevant work experience.
  • Excellent attention to detail.
  • Individual with enthusiasm, drive, and good closing skills.
  • Strong time and project management skills.
  • Excellent written and verbal communication skills.
  • Engaging personality.
  • Ability to speak Spanish is a plus.
Duties Include:
  • Assist customers with their questions, problems and complaints via phone.
  • Meets or exceeds sales goals.
  • Handle all customer relations issues in accordance with company policy, promote a positive experience for all, and maintain customer confidentiality.
  • Resolve issues in a professional and timely matter.
  • Perform other duties as required.

Position starts with base + commission. Once a 90 day probationary period has expired an evaluation will be completed. At that time a competitive compensation package including periodic bonuses, commissions, benefits and advancement opportunities may be offered based on experience and skills.

Application Process:

To apply please bring your resume to our office:

Petkey LLC
28525 Beck Rd suite 123
Wixom, MI 48393

Ask to speak with Nick Acosta regarding Employment.